Shipping policy

SHIPPING POLICY

Last Updated: June 2026

PROCESSING TIMES

Orders are typically processed within 1–3 business days after payment confirmation.

SHIPPING TIMES

Estimated delivery times vary based on location and shipping method selected at checkout.

ORDER TRACKING

Tracking information will be provided once an order has shipped.

DELAYS

Kay Lamour is not responsible for delays caused by carriers, weather events, customs processing, incorrect shipping information, or circumstances beyond our control.

INCORRECT ADDRESSES

Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may require additional shipping fees before reshipment.

LOST OR STOLEN PACKAGES

Once a package has been marked as delivered by the carrier, Kay Lamour is not responsible for lost or stolen packages. Customers should contact the carrier directly and file any necessary claims.

INTERNATIONAL SHIPPING

International customers are responsible for any customs duties, taxes, or import fees imposed by their country.